The Dogs Resort Reviews

What Dog Parents Say About The Dogs Resort?

Loved by 375+ dog owner

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Nourhan Fouda - Toffe's parent

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I am so glad I found a place I can feel safe enough to leave my dog at. Great staff so accommodating and very professional. The resort is very clean and spacious and the vet toke great care of my special needs dog. Highly recommend.

Mariam Hellmy - Coco's parent

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My Coco is happy and comfortable, and I feel happy knowing that he is around his second family.

Mohamed Ashraf - Toffee's parent

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Amazing experience!
The staff were extremely friendly and really made our trip there out of this world! Toffee really enjoyed his stay there too and got an amazing groom! 🐶

Basant Osama - Rocky's parent

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Can’t thank The Dogs Resort enough! They took in our dog last minute and treated him like their own.

The team was incredibly kind, honest, and professional. The place is beautiful; super clean, well-kept, and clearly designed with pets in mind.

Our dog had the best time with all the fun activities they offer, and we got daily updates plus a full medical check-up, which gave us real peace of mind.

They truly went above and beyond. We highly recommend them to anyone looking for a trustworthy, caring place for their pet!

Mark Remington - Mocha's parent

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My dog(Yorkie) is nervous and afraid of people (nobody can touch him), but he was comfortable there.

He walked around calmly and played with the other dogs.

The staff are all experts (A veterinarian is always there), and they all took care and time to get to know our dog, and earn his trust.

I visited other well known dog training centers for boarding in October, but this is the best place for my dog.

I feel relieved that my dog will be boarding with them while we are traveling.

Mennah Hassan - Titi's parent

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Great experience! The staff was friendly and caring, and my dog seemed to really enjoy their stay.

The facilities were clean and comfortable, and the activities looked like lots of fun for my pup.

I felt confident leaving my dog in their hands, and they even sent me updates while I was away.

Highly recommend for pet owners looking for a trustworthy and fun place to board their furry friends!

Yasmine Fahmy - Fulla's parent

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Best place and best hospitality , my dog just love this resort 🥰

Eman Alfatatry - Bascota's parent

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My dogs love this dog boarding in Zayed.
Service is outstanding and the place is spotless clean and the staff and the owners are the best.

Not a dog Kennel

but a complete resort

✔ Treating Dogs as an Extension of the Family. | ✔ Managed by Vets (Dog Lovers) | ✔ 5-Star Dog boarding in zayed.

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FAQs

  • How can I book a spot for my dog?

    Booking is only accepted via our website or by phone at +201031008256

  • What are the criteria for the dogs we accept to enter the resort?

    To ensure the safety and well-being of all dogs in our care, we require that all dogs meet the following criteria:  

    - Vaccinated and up-to-date with all necessary shots.  

    - Dewormed and free of parasites.  

    - At least 4 months old.  

    - No clinical signs of illness in the past 15 days.  

    - No surgical operations in the past 30 days.  

    - No chronic diseases.
    Note: Your dog will be thoroughly examined by our vet upon check-in.  

    * Please bring your dog’s vaccination card with you to the resort.

  • Will the DogTaxi service reach me anywhere in Cairo or Giza?

    Yes, our DogTaxi will reach you anywhere within Cairo and Giza during its working hours (9 AM - 5 PM).

  • What are Check-In and Check-Out times?

    - Check-out time: from 11:00 AM to 1:00 PM.
    - Any check-out after 1:00 PM and until 5:00 PM incurs an additional fee of 300 EGP.
    - Any check-out after 5:00 PM will be charged as an additional night at the regular nightly rate.
    - Check-In Time: Anytime, preferred to be from 1:00 PM to 5:00 PM

  • Can I bring my dog’s food? 

    You may bring your dog’s food, though we assure you that we offer the finest nutrition. 
    Please note that bringing your own food will not affect the stay's price, and we are not responsible for any health issues that may arise from it.

  • What is the price of the DogTaxi service?  

    Pricing varies based on your location, ranging from 300 to 700E£ per journey. The full payment for the DogTaxi service is required upon request. 

  • Can I pay at checkout?

    Unfortunately, all payments are required in advance at the time of check-in. 

    - In the case of an extended stay, the remaining payment will be calculated and charged via online payment link.

  • When should I inform the resort about the check-out date?

    Clients are kindly requested to announce their check-out at least 24 hours in advance. Failure to provide this notice will result in a 300 EGP fee.

  • What if I miss the check-out after the announcement?

    If a check-out is not completed after it has been announced by the owner, a fee of 300 EGP will apply.

  • Can I tour the resort before booking?  

    Absolutely! Feel free to visit us during our working hours (9 AM - 7 PM, all weekdays). 
    Simply ask our receptionist for a tour, and our Operation Manager will guide you through the resort, explaining how your dog’s day will be.

    You can visit us even if you don't need to board your dog. Come enjoy a drink, listen to some music, and relax with the beautiful landscape. You're always welcome anytime! 😊

  • How will I receive updates about my dog during their stay?  

    Our Owner Relationship Specialist will send you daily updates for your dog, including photos and videos, via WhatsApp.

  • Can I request that my dog not be grouped with other dogs during Play times?  

    Yes, we’ll ask you during check-in if your dog is social or prefers to be alone. 
    This helps us ensure the safest and most enjoyable experience for your dog.

  • Must my dog be vaccinated to enter the resort?  

    Yes, vaccination is obligatory. Protecting all dogs in our care from potential infections is our top priority.

  • What type of food is offered? 

    Each dog receives two meals daily. The type of food depends on what your dog is used to eating, whether it’s soft, dry, or a mix of both. 
    All meals are checked by our vet before serving to ensure quality and safety.

  • Can I leave my dog for a longs stay (one month or more)?  

    Yes! We offer long-stay memberships for owners with busy schedules. Perfect for when you’re traveling or have long-term commitments.
    Learn more about our memberships.

  • What is the resort's booking cancellation policy?  

    We understand that plans can change. Our cancellation policy allows you to cancel or reschedule a stay, though we recommend doing so at least 12 hours in advance. This applies to booking a new stay or extending the current one.

  • Is there a vet on-site?  

    Yes, our resort has an on-site vet and a fully equipped clinic with essential diagnostic instruments.

  • What If my dog has special needs

    Our team is highly skilled, and we understand that every dog has unique needs. However, if your dog has a special medical condition, such as diabetes, or has recently undergone surgery, we, unfortunately, won't be able to accommodate your lovely dog. While your dog is absolutely amazing, we are not equipped as a medical boarding facility, and we want to ensure their safety and well-being.

  • Do you offer medical boarding?

    At this time, we do not offer medical boarding services.

  • Does the facility have the necessary licenses for running a dog resort business.

    Yes, Our licenses include: Animal Boarding License, Business License, Zoning Permits, Health and Safety Permits, Fire Safety Permit, Environmental Permit, and First Aid/CPR Certification."

Do you still have any questions?